Local News

Texas 911 Operator Fired For Hanging Up on Emergencies

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Operator Crenshanda Williams is under investigation for hanging up on 911 calls that she deemed unimportant. KHOU reports that she made stopped thousands of calls in less than 20 seconds into the conversation. She says that she “short calls” when she doesn’t feel like talking to anyone.

Investigators are going through her call logs and listening to tapes. In one of her recorded interactions, she hung up on a security guard calling for help regarding drag racing. It’s being reported that she said, “Aint’ nobody got time for this. For real,” before cutting the call off.

CNN states that 43-year-old Williams was discovered when authorities reviewed the Houston Emergency Center database. The “short calls” took place between October 2015 to March 2016, and Williams will be in court next week facing charges.

Click2Houston.com explains that class the charges will result in a “class A misdemeanor that carries a punishment of up to a year in jail and a $4,000 fine for each count upon conviction.” They also spoke with a man who says he called 911 when his wife fainted and was connected with Williams who just said “ok” when he requested an ambulance and hung up. It took another call for him to receive proper help.