Careers

Your job title: Inbound Sales Agent (ISA)
Where you will work: Largely remote with occasional face to face needs.
Who’s the Boss: Broker / Owner or Operations Manager
Who are we?

The mission of the HillCountryRealEstate.com Team is to Be the go-to resource for all things Texas Hill Country and deliver Authentic Texas Customer Service. We are a hyper local, lifestyle and service based real estate company. The knowledge we’ve gained through years of working in the local and global market empowers us to provide our home buyers and sellers with the advice they need to make informed decisions. Whether it’s selling a home, searching for a home, or negotiating a contract, each member of the HillCountryRealEstate.com team is a high-minded and well trained real estate professional who applies their expertise to each step of the process to help each Client achieve an outstanding result.

Who are we looking for? 

The Inbound Sales Agent draws energy from working with people and works with a sense of urgency. This enthusiastic, self-starting person with a passion for selling is responsible for converting a massive amount of leads into appointments through personalized follow-up. 

This individual will take ownership of leads and actively systematize the conversion process for maximum effectiveness. They are energized by empowering others, with a strong focus on tracking results, maintaining accountability, and increasing efficiency. This person has the organizational and time management skills necessary to handle the constant flow of leads coming in and the subsequent documentation, assignment, and follow-up of those leads. 

This individual must be highly trustworthy—in addition to being the first point of contact to the team, they will also have access to sensitive files and information regarding associates, customers, and finances. 

The Inbound Sales Agent’s activities directly affect the bottom line, and as such they are deeply committed to the team achieving greater and greater levels of success, as well as to growing their own skills and developing into a leader within the team. 

What will you do?

These are the standards a well-above-average performer will maintain or exceed: 

• • Cultivate relationships to convert inbound leads to appointments 
  • Manage the sales database through the sales cycle
  • Consult with HCRE.com Agents to ensure fiduciary service of the real estate transaction from initial contact through the listing agreement

Essential duties and responsibilities

• • Manage cultivation of inbound sales inquiries to convert leads to appointments
  • Practice and follow scripts to deliver the team value proposition and handle objections
  • Qualify leads to accurately convey motivation, competition, and financial specifics to Agents
  • Manage database to ensure processes run smoothly and there is rigorous lead
    follow-up 
  • Accurately track and report productivity and sales metrics 
  • Understand and internalize evolving real estate trends in local markets
  • Understand and adhere to local, state, and federal laws regarding real estate brokerage services

Communications/Interactions 

• • Agents on Team – daily
  • Direct Manager – daily

Management Responsibilities  

• • None, though a talented performer in this role may move into a leadership position

Knowledge/Skills 

• • Strong written and verbal communication skills
  • Exceptional telephone skills—ability to set and close appointments over the phone and willingness to spend the majority of the workday on the phone
  • Ability to learn and internalize scripts and dialogues 
  • Ability to learn and leverage a CRM
  • Organizational and time management skills
  • Ambitious with proven ability to succeed
  • Learning based 
  • Team player
  • High school graduate
  • TX Real estate license 
  • Demonstrable record of sales success against quotas

Compensation

You will be an independent contract with a base plus bonus.

Personality type

Please provide  you DISC assessment with your resume. Link here.

To apply please contact [email protected]

 

Your job title: Transaction Coordinator
Where you will work: Remotely with occasional face to face
Who’s the boss: Broker / Owner or Operations Manager
Who are we?

The mission of the HillCountryRealEstate.com Team is to Be the go-to resource for all things Texas Hill Country and deliver Authentic Texas Customer Service. We are a hyper local, lifestyle and service based real estate company. The knowledge we’ve gained through years of working in the local and global market empowers us to provide our home buyers and sellers with the advice they need to make informed decisions. Whether it’s selling a home, searching for a home, or negotiating a contract, each member of the HillCountryRealEstate.com team is a high-minded and well trained real estate professional who applies their expertise to each step of the process to help each Client achieve an outstanding result.

Who are we looking for? 

The Transaction Coordinator is an individual who is outgoing, draws energy from working with people, and is optimistic. They have a strong sense of urgency, but not at the expense of quality. In addition, he/she demonstrates on a daily basis the knowledge, attitudes, skills, and habits of a high achiever who is committed to putting Clients first, doing the right thing, and seeking win-win agreements. The Transaction Coordinator must be adaptable to change and be solutions oriented. He/She will manage the entire contract-to-close process efficiently and effectively to ensure all transactions close on time, with little or no hassle to Buyer’s Agents, Clients and third parties. This individual must provide exceptional customer service to both the Agent and Client.

What will you do?

These are the standards a well-above-average performer will maintain or exceed: 

• • Provide exceptional customer service throughout the entire closing process
  • Make sure contracts are compliant with TREC, HCRE.com and local requirements

Essential duties and responsibilities

• • Act as liaison between real estate Agents, Clients, attorneys, escrow companies, and mortgage brokers during the process of a real estate sale and effectively manage the administrative tasks involved in closing a sale
  • Create timelines and follow up with individuals as needed to ensure all deadlines are met and contingencies are released
  • Maintain accurate and compliant files for all transactions
  • Create a house file (both digital or physical) for all transactions
  • Create Commission Disbursements and distribute to HCRE.com, Agents and the escrow company
  • Understand the contracts in order to summarize all important terms, conditions, and contingency dates
  • Communicate with the Agent several times throughout the transaction including all important dates, missing documents, calendar reminders, file compliance status, etc.
  • Communicate regularly with the Client to send them reminders, check in, and let them know what to expect in each step of the closing process
  • Establish relationships with all third parties including lenders, inspectors, appraisers, and all Agents in order to ensure a smooth closing process and share relevant information
  • Draft any addenda needed along the way and keep a record of them on file and ensure they are shared with relevant parties
  • Be the first point of contact/resource for all questions that arise throughout the closing process from Agent (and Client, attorneys, lenders, appraisers, other transaction coordinators/Realtors, etc.) 
  • Stay in good communication with the Agent if any issues arise that they need to handle or negotiate
  • Coordinate closing date, time, and location and notify all parties
  • Notify Client about utility accounts to set up/cancel
  • Draft a commission statement for our listings and verify commissions for our buyer side transactions prior to closing (along with utility and other pro rations)
  • Put together the closing file for the Agent including any documents needing signatures/initials/dates, commission amount for the check to bring back, and any other documents needed from closing
  • Close out the file after the closing including changing the MLS status to closed for our listings, double-checking the file, making an electronic copy of the HUD, and processing the check. Add closed file to digital files..

• • Follow up with Clients after the sale to check in and request a testimonial

Communications/Interactions 

• • Agents – daily
  • Buyers/Sellers/Vendors – daily

Management responsibilities  

• • As the business grows, this role will become a lead role and oversee assistant transaction roles.

Knowledge/Skills 

• • Excellent at building rapport
  • People oriented
  • Strong written and verbal communication skills
  • Excellent organizational skills
  • Learning based
  • Willing to learn scripts and dialogues
  • High school graduate
  • Real estate license (or committed to becoming licensed)

Compensation

You will be an independent contract with a base plus bonus.

Personality type

Please provide  you DISC assessment with your resume. Link here.

To apply please contact [email protected]

 

Your job title: Buyer Agent
Where you will work: Largely remote with daily online connection and occasional face to face needs.
Who’s the Boss: Owner / Broker
Who are we?

The mission of the HillCountryRealEstate.com Team is to Be the go-to resource for all things Texas Hill Country and deliver Authentic Texas Customer Service. Our culture is of the utmost importance as Agents that are treated with respect by their Brokerage and meeting their financial goals will provide an excellent Client experience. We are a lead driven, hyper local, lifestyle driven real estate Brokerage that is value driven versus vanity driven. Whether it’s selling a home, searching for a home, or negotiating a contract, each member of the HillCountryRealEstate.com team is a high-minded and well trained real estate professional who applies their expertise to each step of the process to help each Client achieve an outstanding result.

Who are we looking for? 

The Buyer Agent is an individual who is highly sociable, draws energy from working with people, and is optimistic and outgoing. They have a strong sense of urgency, but not at the expense of quality. In addition, he/she demonstrates on a daily basis the knowledge, attitudes, skills, and habits of a high-achieving buyer agent who is committed to the best Client experience, doing the right thing, and to seeking win-win agreements. The Buyer Agent follows up on leads daily, closes those leads to appointments, closes for agreements, and then conducts a high-level fiduciary needs analysis. The Buyer Agent will negotiate the offer, write the contract, and oversee the deal through its close including coordination with the Transaction Coordinator and Buyer.

The Buyer Agent also demonstrates a commitment to learning and strives for growth by regularly attending courses, teaching courses when appropriate, and regularly practicing scripts and dialogues. This person will also likely act as a boots-on-the-ground contact with Sellers and act as a Listing Agent on some properties.

What will you do?
These are the standards a well-above-average performer will maintain or exceed: 

1. • Contact and connect with HCRE.com leads as provided.
   • Prospect for buyer and seller leads, convert leads to appointments, close for agreements, and conduct high-level fiduciary needs analyses 
   • Select homes that meet clients’ needs, identifying homes that best meet those needs, refining needs, and closing to contract offers
   • Consult with clients to ensure fiduciary service of the real estate transaction from initial contact through contract to close
   • Effectively negotiate initial terms, repairs and additional requirements, for all buyers
   • Develop expert knowledge regarding mortgage financing, neighborhoods/serviced areas, schools, and all homeownership issues
   • Be knowledgeable in single family, farm and ranch and land transactions

Essential duties and responsibilities

1. • Oversee all aspects of buyers’ transactions from initial contact to contract to close
   • Constantly pursue expertise in a variety of property types
   • Negotiating for buyers

Communications/Interactions 

1. 1. • Leadership – daily
      • Agent Team – daily
      • Buyers/Sellers/Vendors (and prospects) – daily

Knowledge/Skills 

1. • Excellent at building rapport 
   • People oriented
   • Strong written and verbal communication skills
   • Good organizational skills
   • Learning based
   • Able to build and lead a team
   • Willing to learn scripts and dialogues
   • High school graduate
   • Real estate license
   • 1–3 years of industry and sales experience preferred 

Compensation

You will be an independent contractor paid on a split at closing.

Personality type

Please provide  you DISC assessment with your resume. Link here.

To apply please contact [email protected]

 

Your job title: Executive Assistant
Where you will work: Largely remote with daily online connection and occasional face to face needs.
Who’s the Boss: Broker / Owner
Who are we?

The mission of the HillCountryRealEstate.com Team is to Be the go-to resource for all things Texas Hill Country and deliver Authentic Texas Customer Service. Our culture is of the utmost importance as Agents that are treated with respect by their Brokerage and meeting their financial goals will provide an excellent Client experience. We are a lead driven, hyper local, lifestyle driven real estate Brokerage that is value driven versus vanity driven. Whether it’s selling a home, searching for a home, or negotiating a contract, each member of the HillCountryRealEstate.com team is a high-minded and well trained real estate professional who applies their expertise to each step of the process to help each Client achieve an outstanding result.

Who are we looking for? 

This person relishes the opportunity to build, implement, and manage multiple systems with minimal supervision. The Executive Assistant is deeply committed to completing tasks the right way with a high degree of quality, attention to detail, an eye for compliance and consistent communication. This person has immense focus and can do one thing for a long time without getting distracted. This individual may exhibit some drive and desire to influence; however, the overriding marker of his/her behavior is persistence and stability.

An Executive Assistant is deeply committed to supporting the Broker / Owner and Agents in achieving greater and greater levels of success, and to growing his/her own skills and developing into a supportive leader within the team. 

As the success of the team grows, this individual will have operations type leadership responsibilities including hiring, training, and leading additional team members to ensure all tasks of the Brokerage continue to be completed to high standards with maximum efficiency. 

What will you do?
These are the standards a well-above-average performer will maintain or exceed: 

1. • Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support
   • Responsible for all financial systems, including maintaining the books, paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports
   • Oversee all contracts through closing 
   • Create and maintain an operations manual that documents all systems and standards
   • Coordinate the purchase, installation, and maintenance of all office equipment
   • Be the first point of contact in handling customer inquiries or complaints
   • Keep the lead agent informed regarding any problems or issues that need to be handled
   • Responsible for hiring, training, consulting, and holding accountable all additional administrative team members

Essential duties and responsibilities

1. • System development, implementation, and management
   • Information management
   • Oversight and ensuring compliance of contracts through closing
   • Customer/Vendor relations
   • Bookkeeping (A/R and A/P)

Communications/Interactions 

1. • Broker / Owner – daily
   • Buyer Agent(s) – daily
   • Buyers/Sellers/Vendors – as appropriate

Management Responsibilities  

1. • Quickly evolving team structure will eventually make the successful person in this role, the Operations Manager

Knowledge/Skills 

1. • Strong written and verbal communication skills
   • Exceptional organizational and project management abilities
   • Bookkeeping skills
   • Great ability to focus
   • Concerned about doing things the right way
   • Calm under pressure
   • Learning based 
   • Service-based attitude 
   • Proven ability to succeed
   • High school graduate
   • Real estate license preferred (or a desire to become licensed)
   • 1–3 years of service and management experience 
   • 3–5 years of administrative experience

Compensation

You will be an independent contract with a base plus bonus.

Personality type

Please provide your DISC assessment with your resume. Link here.

To apply please contact [email protected]