Woman Says Her Dog Died After Traveling With United

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On February 10th, Kathleen Considine posted to Facebook that her beloved pet dog, Jacob passed away shortly after traveling on from Detroit to Portland. She said that Jacob was put into a kennel for 20 hours after he wasn’t allowed on a connecting flight due to his size. Once he finally reached his destination, he was groggy and not acting like the Jacob she knew. She felt that she didn’t receive any help nor sympathy from the airline employees. She says her dog passed “away after 8 min of CPR. His stomach flipped due to the stress of his journey.” Read her full story here.

Needless to say, as the story spreads, comment sections where the article is posted heat up quickly. On KGW-TV, a former airline employee, Nicole Christina said that many of the aspects of the ordeal don’t add up, and she claims, “Pets die from the stress of flying. Don’t fly them unless absolutely necessary.”

WFAA posted a statement that United released saying they contacted Considine, and they’re sad to hear of her dog’s passing. “Our PetSafe team is committed to the safety and comfort of all the pets that travel with us. We worked to ensure Jacob’s comfort throughout his entire journey and he showed no signs of distress nor behave[d] in a way that would suggest he was unwell while in our care,” they write.